Effective ongoing support is vital in managing and maintaining a successful database; ensuring smooth business operation. We understand that technical issues can be frustrating and may potentially affect your entire business therefore our support options are designed to provide quick and efficient solutions.

Telephone Support
To ensure that you receive technical support that fits your specific requirements, we offer hourly and packaged telephone support options via our Help Desk:

Hourly Technical Telephone Support
Our Hourly Technical Support Plan is the most economical option for businesses with infrequent telephone support needs. This plan, charged in quarter hour support units, offers flexibility and means that you only pay for the time you use.

Technical Telephone Support Packages
Our Technical Telephone Support Package Plan allows you to purchase discounted telephone support in multiple incident packages upfront - saving you time and money.

On-Site Consultant Support
For more complex issues our highly qualified Consultants can schedule time to visit you on-site to attend to your problem, charged on an hourly rate basis.

Remote Consultant Support
In certain circumstances our Consultants may be able to assist by providing support via remote access to your system, charged on an hourly rate basis.

To register for help online Click Here

Whatever your situation, we work with you to provide ongoing support
that offers you the flexibility and service you need.

Instructions:
Please click on the link to download and save the Teamviewer client application to a known location such as your Desktop. Then double click the executable file to install the Teamviewer client A consultant will advise you the next steps to allow remote connection to your PC.

Download EXE here