Registration
Applicants are required to complete a Training Registration form. As we restrict our course classes to a maximum of eight participants we recommend booking early to secure a place. If a course is fully booked, you will be offered a place on the next scheduled course.

Course Pre-Requisites
Course attendees must ensure that they meet all course prerequisites.

Confirmations
Course bookings are confirmed upon payment. Unless payment is received five days prior to the course, the applicant cannot be guaranteed a place on the course.

Payment Terms
To secure placement on a training course payment is required five days before course commencement. If payment is not received on time, Xact reserves the right to offer the place to others. We accept payment by direct bank deposit, Visa, and Mastercard. Course fees include refreshments and a comprehensive ACT! Essentials course manual.

Alterations & Cancellations
More than five (5) working days before course date
Booking alterations or cancellations may be made without incurring any penalties, on receipt of written notice **

Less than five (5) working days before course date
Booking alterations or cancellations may be made however the full course fee will be charged. **

Non Attendance on the course date
There will be no refund for non attendance on the day of the course.

Participant Substitution
Participant substitution is accepted at no charge.

Rescheduled Courses
Xact endeavours to deliver courses as scheduled however reserves the right to change the course dates if the minimum number of four registered students is not met or due to unforeseen circumstances preventing an instructor's availability. If it is necessary to cancel a course all confirmed participants will be contacted to discuss alternate training dates.

Xact assumes no responsibility for non-refundable travel arrangement losses resulting from course rescheduling or cancellation.

Proprietary Rights
Xact retains proprietary rights to all training materials. These are provided strictly for use by training participants for the duration of the course and for their personal use thereafter. Training materials may not be reproduced or sold without Xact's prior consent.

Damage to Training Facilities
In the event of any malicious damage to the training facilities, Xact reserves the right to invoice the company or individual responsible. This includes, but is not limited to, damage to any computer equipment, furniture, projectors and whiteboards.

Warranty
All Xact Trainers are Certified ACT! Consultants with the necessary knowledge and skill to provide these training services. Notwithstanding, there are no warranties expressed or implied relating to the content or result of attendance and/or completion of a Xact course. It is the responsibility of the organisation/individual making a course booking to ensure that the course is appropriate to the needs of the applicant. Every care is taken in the preparation of training courses and materials; however, no warranty is given that the information or advice is relevant to the specific needs of any individual.

** Bookings made in conjunction with any promotions operate with additional terms and conditions. If there is any conflict or inconsistency between these terms and conditions and those set out in the applicable promotion terms and conditions, then the terms and conditions of that promotion and such other agreement (as the case may be) will prevail.