| Features |
ACT |
ACT! Premium
Solutions |
| Contact and Customer Management |
| Maintain
contact details, notes, history, activities, opportunities, documents,
secondary contacts, and more on Contact Records |
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| Duplicate checking and the ability to merge records |
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| Lookups and Searching |
| Lookups on all fields |
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| Advanced queries |
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| Sales Opportunity Management |
| Built-in or custom sales process with multiple steps |
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| Track product/services, details, and more for each sales opportunity |
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| Calendar and Activity Management |
| Schedule calls, meetings, and to-dos, plus custom activities |
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| At-a-glance user availability |
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| Prospect and Customer Communications |
| ACT! and Outlook® e-mail integration |
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| Create activities and contacts from Outlook e-mails |
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| Dashboards and Reporting |
| Dashboard with team views |
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| Report on activities by user |
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| Data Sharing and Security |
| View activities for 10+ users on your ACT! calendar |
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| Specify user permissions and access |
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| Anywhere Workforce |
| Windows or offline access |
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| Web access1 |
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